Claims

Damaged shipment

If the transport company damage your parcel content, please take a photo of the parcel packing and photo of the damaged parts. Please send us these photos with details to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will found solution.

Order is not complete

If you received order which is not complete, please accept our appologize. Please contact us by Email (This email address is being protected from spambots. You need JavaScript enabled to view it.) and write down your order number. We will immediately find solution how to fix it.

Return goods

If you are EU resident you can return ordered products within 14 days from the date of receive. It is based on EU laws. Goods must be un-used, packed and with all accessories. Shipping cost back to us is fully covered by customer. If you paid by PayPal, you can ask PayPal to cover this shipping cost. More informations here.

Please download and fill this form: WITHDRAWAL FROM THE CONTRACT and pack it with the goods. Delivery address is bellow:
ArmaPro s.r.o.
Jana Zajice 982
53012 Pardubice
Czech Republic.

Warranty claims

Based on CZ and EU law, warranty of all products (except batteries) is 24 months. Warranty cover only product build or material fail. Not breaks caused by common or improper use! If you have some problem with our goods, please ship failed products to this address:
ArmaPro s.r.o
Jana Zajice 982
530 12 Pardubice
Czech Republic.

If you ship gun, please add:

Shipping to is covered by customer. We will judge your claims within 30 days after acceptance.