Do you need to return or repair goods?
Please choose the right path so we can process your request as quickly as possible.
I want to RETURN goods (within 14 days)
When to choose
The product does not suit me, the size is incorrect, or I have changed my mind.
Condition
The goods are unused and no more than 14 days have passed since delivery.
WITHDRAW FROM THE PURCHASE CONTRACT
I want to MAKE A CLAIM (defect)
When to choose
The product is non-functional, damaged, or incomplete.
Condition
The product broke during the warranty period (24 months).
FILE A WARRANTY CLAIM