Complaint about goods

Was there any defect when using the goods?

Goods purchased at our e-shop can be sent to us for a complaint.

Airsoft guns, their parts and accessories are often complex mechanical and electrical devices that are subject to wear and tear and failures can logically occur. Similarly, defects may occur in other types of goods.

Our goal is to resolve this unpleasant matter as quickly and efficiently as possible. Liability for manufacturing defects, unless otherwise stated, is 24 months from the date of sale, in the case of an order via eshop, from the date of delivery of the goods.

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